General Ticket Information
Location | Contact Information | Hours
Location & Hours
The Athletics Ticket Office is located on the East side of Jones AT&T Stadium.
Regular business hours:
Monday-Friday, 8:30 a.m. to 5:00 p.m.
Address
Texas Tech Athletics Ticket Office
2508 6th Street
East Side of Jones AT&T Stadium
Lubbock, TX 79409
Game Day Ticket Office Hours
Football
The Ticket Office located on the East Side of the Jones AT&T Stadium will open 3 hours prior to kick off. For more information checkout the Gameday Guide.
Basketball
The Ticket Office located in United Supermarkets Arena will open 2 hours prior to tipoff.
Baseball
The Ticket Office located at Rip Griffin Park will open 2 hours prior to first pitch.
Soccer
The Ticket Office located at John Walker Soccer Complex will open 1 hour prior to kickoff.
Volleyball
The Ticket Office at United Supermarkets Arena will open 1 hour prior to start. TTU Ticket Office is located on the North West side of Arena.
Softball
The Ticket Office located at Rocky Johnson Field opens 90 minutes prior to first pitch.
Indoor Track and Field
The Ticket Office is located on the North side of the Sports Performance Center and will open 1 hour prior to first event.
At-a-Glance: Common Answers
Accessible Seating
Texas Tech strives to provide a great game day experience for all fans. If you need accessible seating, please contact the TTU Athletics Ticket office for more information.
All venues in which Texas Tech University hosts their athletic events meets ADA Requirements.
Age Requirements
All patrons two years of age and older must have a valid ticket for admission. Children under the age of two may be admitted without a ticket provided they sit on the lap of a parent or guardian.
Clear Bag Policy
Delays
Tickets are still valid since the game is still in progress, just delayed. No refunds of tickets will be issued.
Group Tickets
Group tickets are available for Football, Men’s & Women’s Basketball, Baseball, Volleyball, Softball and Soccer. Group tickets must be purchased in advance. No group discounts will be sold at the arena on game day. Group tickets are not available to ticket resellers.
For more information call 806-742-TECH.
Lost & Destroyed Tickets
All tickets should be treated like cash. The TTU Athletic Ticket Office is not responsible for lost or stolen tickets. Season tickets and individual tickets purchased from Texas Tech Athletic Ticket Office that are deemed lost or stolen prior to the event can be re-downloaded by the account holder by accessing your Texas Tech Tickets account online. Tickets will only be issued to the account holder on record.
Payment
The Tech Ticket Office accepts Visa, MasterCard, American Express, and Discover for all ticket orders. All sales are final. No refunds or exchanges are permitted.
Refund Policy
Tickets are non-refundable, non-exchangeable. Refunds will not be granted due to a game date or time changes.
Re-Entry
Re-entry is not allowed. Must have new ticket for admission.
Re-Scheduled Games
Tickets are still valid and will be used for admittance once new game date has been determined. No refunds of tickets will be issued.
Shipping & Will Call
Texas Tech Athletics is 100% mobile with their tickets. Tickets will be emailed to the email address on the account. For additional information, click here.
Texas Tech Athletics does not accept third party will call. Any patron picking up will call must present a valid photo ID to receive their tickets/parking.
Tickets left at will call can be picked up at the Tech Ticket Office, during normal business hours or on the day of game at the venue Will Call windows. All patrons picking up tickets at Will Call must present a valid photo ID in order to receive tickets.
Smoking
Jones AT&T Stadium is a Smoke-Free facility. (Including electronic cigarettes/vaporing). There are no smoking areas within the stadium. Those wishing to smoke outside the stadium will need a new ticket for admission. (See: Re-entry)